Spanish Phrases for Hotels and Airbnbs

Checking into a hotel or Airbnb in a Spanish-speaking country is so much smoother when you can handle the basics yourself. From getting your room key to reporting a broken shower, these phrases cover the full stay from arrival to checkout.

Checking In

First impressions matter, especially when you're tired from traveling. These phrases will get you through the front desk quickly and smoothly.

SpanishEnglish
Pronunciation
Tengo una reservaciónI have a reservation
tehn-goh oo-nah reh-sehr-bahs-yohn
A nombre de...Under the name of...
ah nohmb-reh deh
¿A qué hora es el check-in?What time is check-in?
ah keh oh-rah ehs ehl chehkk--een
¿Puedo ver la habitación?Can I see the room?
pweh-doh behr lah ah-bee-tahs-yohn
¿Tiene habitaciones disponibles?Do you have rooms available?
tyeh-neh ah-bee-tahs-yoh-nehs dees-poh-neeb-lehs
Quisiera una habitación dobleI would like a double room
kees-yeh-rah oo-nah ah-bee-tahs-yohn dohb-leh
Pro Tip

In Latin America you'll hear "reservación" while in Spain it's usually "reserva." Both are perfectly correct — use whichever matches where you're staying.

During Your Stay

Once you're settled in, you'll probably need to ask about wifi, request towels, or figure out where breakfast is. These are the phrases that come up every day.

SpanishEnglish
Pronunciation
¿Cuál es la contraseña del wifi?What is the wifi password?
kwahl ehs lah kohnt-rah-seh-nyah dehl wee-fee
¿Puede traer más toallas?Can you bring more towels?
pweh-deh trah-ehr mahs toh-ah-yahs
¿A qué hora es el desayuno?What time is breakfast?
ah keh oh-rah ehs ehl deh-sah-yoo-noh
¿Dónde está el ascensor?Where is the elevator?
dohn-deh ehs-tah ehl ahs-sehn-sohr
La llave no funcionaThe key doesn't work
lah yah-beh noh foons-yoh-nah
¿Tienen servicio de lavandería?Do you have laundry service?
tyeh-nehn sehr-bees-yoh deh lah-bahn-deh-ree-ah

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Reporting Problems

Hopefully everything goes smoothly, but if something's broken, missing, or not what you expected, you need to be able to say so. These phrases help you report issues clearly without losing your cool.

SpanishEnglish
Pronunciation
No funcionaIt doesn't work
noh foons-yoh-nah
El aire acondicionado no funcionaThe AC doesn't work
ehl ahee-reh ah-kohn-dees-yoh-nah-doh noh foons-yoh-nah
No hay agua calienteThere is no hot water
noh eye ahg-wah kahl-yehn-teh
La habitación está suciaThe room is dirty
lah ah-bee-tahs-yohn ehs-tah soos-yah
Hay mucho ruidoThere's a lot of noise
eye moo-choh rwee-doh
¿Puede cambiarme de habitación?Can you change my room?
pweh-deh kahmb-yahr-meh deh ah-bee-tahs-yohn
Falta una almohadaThere's a pillow missing
fahl-tah oo-nah ahl-moh-ah-dah

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Checking Out

The final stretch. Whether you need a late checkout, want to leave your bags, or just need the bill, these phrases wrap up your stay.

SpanishEnglish
Pronunciation
¿A qué hora es el check-out?What time is checkout?
ah keh oh-rah ehs ehl chehkk--ohoot
Quisiera hacer el check-outI would like to check out
kees-yeh-rah ah-sehr ehl chehkk--ohoot
¿Puedo dejar las maletas aquí?Can I leave my bags here?
pweh-doh deh-hahr lahs mah-leh-tahs ah-kee
¿Puede pedir un taxi?Can you call a taxi?
pweh-deh peh-deer oon tahk-see
La cuenta, por favorThe bill, please
lah kwehn-tah pohr fah-bohr
Gracias por todoThank you for everything
grah-syahs pohr toh-doh

Frequently Asked Questions

How do you say "I have a reservation" in Spanish?

Say "Tengo una reservación" (Latin America) or "Tengo una reserva" (Spain). Both are understood everywhere, but you'll hear one more than the other depending on the country.

What should I say if something is broken in my hotel room?

Use "No funciona" (It doesn't work) followed by the item: "El aire acondicionado no funciona" (The AC doesn't work). For something broken or damaged, say "Está roto/a" (It's broken).

How do I ask for a late checkout in Spanish?

Say "¿Es posible hacer el check-out más tarde?" or "¿Podría salir un poco más tarde?" (Could I leave a bit later?). Being polite with podría (could) increases your chances.

Is tipping expected at hotels in Spanish-speaking countries?

It varies by country. In Mexico, tipping bellhops and housekeeping is standard (20-50 pesos). In Spain, tipping is less expected but appreciated. When in doubt, a small tip for good service is always welcome.